Work · Case study
Onboarding thatclears in minutes.
01 / Challenge
Onboarding stalled on documents. Every identity pack was read by hand, and the ones that were fine waited exactly as long as the ones that were not.
02 / Approach
Documents are read on upload, fields are extracted and checked against the register, and anything consistent moves straight through. Only the packs with a genuine discrepancy reach a reviewer.
Every decision is logged with the evidence behind it, so a compliance officer can reconstruct any approval without asking the person who made it.
03 / Outcome
85%
Straight-through
20 min
To a decision
Clean applications clear in minutes and reviewers see the exceptions, which is the only part of the pile that ever needed them.